How a fuel retail solution works?
An advanced cashless fuel retail solution helps you to redefine the fuelling experience of your customers. With this solution in place, you can make your fuelling process fast, convenient, and secure. Have a look at the below video where we have explained in detail about the working mechanism of this solution along with its benefits and advantages.
Challenges faced by users at fuel stations
Users have to go through a cluster of challenges while fuelling their vehicles at the fuel stations. Some of these challenges are mentioned below.
Prolonged waiting times
One of the major problems that customers face is that they have to wait in long queues which eats up a lot of their time and makes them frustrated and annoyed.
Lack of customer retention strategy
Customer retention is at a major risk as many customers would avoid coming to fuel stations with long queues. Instead, they would prefer a station with little or no queue.
Rush hour challenges
Serving during the rush hours gets challenging for the fuel stations as they’re under pressure to serve as many customers as possible ensuring that they don’t lose out on any of them.
Inconvenient payment methods
Customers must have their wallets handy for the payment; if they forget their cash/cards, they won’t be able to fill their tanks leading to further disappointment and frustrations.
Lack of trust and transparency
Many times, customers don’t trust the fuel stations and are always in the suspicion if they would be cheated and charged more than the amount of fuel they filled.
Fuel expenses tracking hassles
Tracking of fuel expenses is a tedious task for the customers as they need to manually maintain a record of each transaction for every vehicle that they own.
Digitize your fuel retail business with DigiPay
DigiPay comes with a mobile wallet for fuel retail that provides quick, convenient, and secure payment for all the customers. It leverages the latest digital technologies to ensure incredible customer experience on every visit. It deals with customer anxiety, inconveniences and stress points directly by ensuring that customers can drive in, refuel and drive out without any hassle.
It allows individuals and corporates to pre-set the quantity of fuel they want filled in a vehicle, resets the fuel gauge to zero, and ensures that they receive what they have paid for. Through the DigiPay wallet, the entire transaction is managed digitally, via secure payments that allow the user to drive out without having to reach for cash or cards.
Please your customers with rich fuelling experience
DigiPay is not only a one-stop solution to your fuel business hassles, but also a solution for problems faced by all your customers. Below is the list of perks that our solution provides to your customers.
Make your user’s fuelling experience swift, comfortable, and safe
DigiPay is a feature rich application that provides your customers with a smooth fuelling experience. Some of the advanced features are mentioned below.
Loyalty and amenities
E-statements & E-invoices
Manage multiple vehicles
Find nearby fuel stations
Take your fuel retail business forward
The advanced features of DigiPay makes the fuelling process streamlined and swift. Due to which you can achieve many feats at once. Below is the list of things that you can achieve with DigiPay.
Speed up fuelling service
Attract new customers by curtailing the long queues which will ultimately speed up the fuel fuelling service.
Efficient rush hour management
Rush hours can be managed and served better which eventually increases the overall sales.
Utmost customer convenience
Offer rich customer fuelling experience as they can order for fuel online along with fuelling their car without getting out of it.
Retain your customers by creating a rewarding loyalty program based on their app usage and activities therein.
Increase your overall revenue with wallet’s additional earnings, new customer base, and retained customers.
Visibility & accessibility
Make all your fuel stations easily visible and accessible to all the customers via Digipay’s ewallet fuel solution.
DigiPay’s success over the years
Over the years, DigiPay has successfully delivered several customized and top-notch digital wallet solutions for its clients. You can get a glimpse of a few of those works here.
We recently helped one of our clients which is a FinTech start-up company that was established in early 2019 in BGC, Taguig. They wanted to start their business in e-money, electronic payment, financial services, and all other related businesses.
DigiPay helped its client based in South Africa to come up with their own digital payment application. In recent years, the mobile payment industry in South Africa has boomed.