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Our retail SIM registration was a nightmare — queues, errors, fraudulent registrations. DigiVerify cut our average registration time from 12 minutes to under 2. Data quality improved dramatically and our NCC audit came back clean for the first time.

TA
Tunde Adeyemi
Director of Operations, ConnectNG Telecom
Your Challenges

What's holding your industry back.

National SIM registration mandates are tightening

Regulators across Nigeria, Ghana, Kenya, and India have enacted mandatory SIM-KYC laws. Non-compliance means penalties, SIM deactivations, and licence risk.

Manual in-store registration is slow and fraud-prone

Retail staff manually copying ID details creates data errors, enables fraudulent registrations, and creates unmanageable queues at busy points of sale.

Existing subscriber base needs re-verification

Many operators have legacy subscriber records with incomplete or unverified identity data. Bulk re-verification at scale is operationally challenging.

Our Solution

Built for your exact compliance reality.

Mobile-first SIM KYC at point of sale

Retail staff use your app with DigiVerify embedded. Capture, verify, and register in under 2 minutes — digitally, accurately.

Supports all local SIM registration IDs

Aadhaar, PAN (India), NIN (Nigeria), Ghana Card, Huduma Number — every document mandated by each regulator.

Batch re-verification for legacy records

Submit existing subscriber data for bulk AML and identity cross-check — satisfying regulators without disrupting service.

Regulator-ready audit trail

Every registration logged with timestamped verification records — ready for submission to NCC, NCA, CA, TRAI on demand.

TYPICAL VERIFICATION FLOW

What a Telecom verification looks like.

1

POS / Agent App

Retailer opens DigiVerify SDK

2

Subscriber ID Scan

Document verify + OCR

3

Selfie Capture

Liveness + face match

4

SIM Registered

Compliant record created

5

Audit Log

Regulator-ready export

OUTCOMES

What customers in your industry achieve.

2 min

Per subscriber registration

From ID capture to registered SIM — including verification.

99%

Registration accuracy

Automated OCR eliminates manual data entry errors.

10x

Faster than manual

Retailers process 10x more registrations per hour vs manual paperwork.

REGULATORY COMPLIANCE COVERED
🇳🇬 NCC SIM Registration Regulations🇬🇭 NCA SIM Re-registration Directive🇰🇪 CA Kenya Subscriber Registration Rules🇮🇳 TRAI Aadhaar e-KYC for SIM🌍 FATF Recommendation 10🏴 Telecom Subscriber Data Protection

PRODUCTS USED

The DigiVerify checks powering this solution.

Document Verification

Verify and extract subscriber identity from NIN, Aadhaar, Ghana Card, and Huduma Number — automatically.

Learn more

OCR Extraction

Extract all subscriber data fields from their ID — no manual typing, no data entry errors, no fraudulent records.

Learn more

Liveness Detection

Confirm the subscriber is physically present at registration — blocking proxy registrations and SIM fraud.

Learn more

TELECOM

Automate your SIM registration compliance.

Book a demo and we'll show you the full retail SIM registration flow — across all your target country documents.

Book a Demo
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Frequently asked questions

An eKYC solution enables telecom operators to digitally verify customer identities during SIM registration, mobile service activation, and digital onboarding using AI-powered document verification, OCR, face verification, liveness detection, address verification, and AML screening. It helps telecom providers accelerate customer onboarding while reducing fraud and ensuring regulatory compliance.

Telecom companies use AI-powered eKYC to automate SIM registration, prevent identity fraud, reduce manual verification, comply with telecom regulations, and deliver faster digital customer onboarding. It also improves operational efficiency and enhances the customer experience.

DigiPay.Guru’s eKYC platform verifies customer identities through document verification, OCR data extraction, face verification, liveness detection, address verification, AML screening, and configurable workflow automation. The solution provides real-time verification through secure APIs, enabling telecom operators to activate customers quickly and securely.

The solution supports prepaid and postpaid SIM registration, eSIM activation, mobile wallet onboarding, broadband customer verification, digital account creation, customer profile updates, and telecom reseller or agent onboarding through a secure digital identity verification process.

The platform combines AI-powered face verification, liveness detection, document authentication, OCR validation, address verification, and AML screening to detect fake identities, forged documents, spoof attacks, deepfakes, and duplicate registrations before mobile services are activated.

Yes. DigiPay.Guru’s eKYC solution is designed to support telecom KYC compliance through secure identity verification, biometric authentication, audit trails, configurable workflows, and risk-based verification. This helps telecom providers meet local regulatory requirements while reducing compliance risks.

Yes. DigiPay.Guru provides API-first integration with telecom CRM platforms, subscriber management systems, billing platforms, mobile applications, digital wallets, and third-party compliance solutions. This enables telecom operators to digitize onboarding without replacing their existing infrastructure.

Most identity verification processes are completed within seconds using AI-powered automation. Real-time document verification, biometric authentication, and automated workflows reduce activation time while maintaining high security and compliance standards.

DigiPay.Guru helps telecom operators automate customer onboarding, reduce identity fraud, improve verification accuracy, lower operational costs, accelerate SIM activation, enhance customer experience, and maintain regulatory compliance through a single AI-powered eKYC platform.

The platform is designed for mobile network operators (MNOs), mobile virtual network operators (MVNOs), internet service providers (ISPs), broadband providers, telecom distributors, mobile wallet providers, and digital communication service providers that require secure customer verification.

Yes. DigiPay.Guru’s Workflow Engine allows telecom providers to configure different verification journeys based on customer type, SIM type, geography, service plan, distribution channel, or regulatory requirements. This enables automated, risk-based onboarding while maintaining operational flexibility.

DigiPay.Guru provides an API-first, AI-powered eKYC platform built for telecom providers. By combining document verification, OCR extraction, face verification, liveness detection, address verification, AML screening, and workflow automation into a single solution, it enables telecom operators to activate customers faster, reduce identity fraud, simplify regulatory compliance, and deliver secure digital onboarding at scale.

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