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Where Saudi Arabia Stands Now

Saudi Arabia Has the Payment Rails. Financial Institutions Need the Operating Layer.

Saudi Arabia has built a highly digital payment ecosystem, with electronic payments accounting for 85% of retail payment transactions in 2025 and 14.6 billion electronic transactions processed during the year.

For banks, fintechs, payment institutions, and other financial businesses, the technology challenge is increasingly at the product and operating layer: connecting existing systems, launching new financial products, managing compliance workflows, and scaling multiple services without creating a separate technology stack for each one.

85%

Electronic share of total retail payments in 2025.

14.6B

Electronic transactions processed in 2025.

Source: SAMA (Saudi Central Bank)

The opportunity is no longer simply enabling digital payments. It is building the infrastructure behind the financial products that use them — from digital wallets and cards to remittance, merchant acquiring, eKYC, and agency banking.

DigiPay.Guru provides a modular, API-first technology layer designed to help financial institutions connect these capabilities, introduce new products, and extend their existing payment infrastructure without rebuilding every layer from scratch.

Who we are

How DigiPay.Guru fits the Saudi Arabia payments stack

DigiPay.Guru provides a modular, API-first payment infrastructure layer for banks, fintechs, payment institutions, MTOs, and telecom operators developing or modernising digital financial services in Saudi Arabia.

The platform brings multiple capabilities into one technology layer including digital wallets, mobile money, remittance, prepaid and virtual cards, eKYC, merchant acquiring, and agency banking. Products can reuse common APIs, configurable KYC and AML workflows, routing, settlement, reconciliation, and reporting capabilities.

DigiPay.Guru supplies the software infrastructure while the financial institution operates its products within its own applicable licensing, partner, brand, customer, and regulatory arrangements. DigiPay.Guru is not a SAMA-licensed financial institution and does not hold customer funds.

Customer / Merchant / Agent Channels

App · Web · Agent · Merchant · Branch

DigiPay.Guru API & Integration Layer

Financial Product Layer

Digital WalletMobile MoneyRemittancePrepaid CardsMerchant AcquiringAgency BankingeKYC

Control Layer

KYC · AML/CFT · Sanctions · Transaction Monitoring · Rules · Risk Controls

Financial Operations

Settlement · Reconciliation · Reporting · Analytics

Banks / Payment Networks / Payout Partners / External Systems

Who it is for

Built for the Institutions Launching Financial Products in Saudi Arabia

Banks, fintechs, payment institutions, MTOs, and telecom operators have different product and operational requirements. DigiPay.Guru provides modular payment infrastructure that can sit alongside the systems they already run—helping product, compliance, engineering, and operations teams launch and scale financial services without duplicating the underlying technology stack.

Challenge

Launch new digital financial products without rebuilding existing infrastructure.

DigiPay.Guru solution

Digital walletsremittancecardseKYCmerchant acquiringand agency banking.

Why it fits

Extend existing banking infrastructure with a modular product layer for new digital services while integrating with the systems and operational processes already in place.

Learn more
💡

Advice For Product Heads

Score the module against the team that will run it after go-live, not against the team that will sign the contract. A bank wallet owned by retail, a remittance desk owned by operations, and an acquiring stack owned by merchant services fail for different reasons.

The real bottleneck

The Infrastructure Challenges Behind Financial Products in Saudi Arabia

Once licensing and regulatory requirements are addressed, the implementation challenge does not end. Financial institutions still need to integrate systems, operationalise compliance, manage transactions and settlement, and support multiple products without creating disconnected technology stacks.

01

Integrating with a Complex Payment Ecosystem

Financial products often need to connect with multiple internal systems, payment providers, KYC/eKYC services, banking partners, payout providers, and other ecosystem participants. Each additional integration can introduce custom development, testing, dependencies, and operational overhead.

What the platform should do

Provide an API-first integration layer with reusable APIs and connectors that can connect the product layer to existing systems and relevant payment ecosystem partners.

02

Launching New Financial Products Without Rebuilding Infrastructure

A bank may start with a digital wallet and later add cards, remittance, or merchant payments. A fintech may need to introduce remittance capabilities alongside an existing wallet. When each product requires a separate technology foundation, shared capabilities such as onboarding, limits, transaction processing, and reporting can be duplicated.

What the platform should do

Provide modular infrastructure that allows institutions to start with the product they need today and extend into additional capabilities without rebuilding the shared technology foundation.

03

Managing Compliance Across Digital Financial Workflows

Compliance requirements need to be reflected in the workflows through which customers, merchants, agents, and transactions are onboarded and monitored. When controls are spread across disconnected systems, maintaining consistent processes, evidence, and auditability becomes more difficult.

What the platform should do

Support configurable onboarding, KYC/eKYC, sanctions screening, AML/CFT workflows, transaction monitoring, case management, and audit trails within relevant product workflows.

DigiPay.Guru provides payment technology to support workflows operated by the relevant licensed entity. It does not provide a SAMA licence or make DigiPay.Guru a regulated financial institution.

04

Scaling Transaction Operations, Not Only Transaction Volume

Transaction growth increases operational complexity—not just processing volume. Institutions need reliable processes for transaction monitoring, settlement, reconciliation, exception handling, and reporting. A platform that processes transactions but leaves finance and operations dependent on manual reconciliation can create another operational bottleneck.

What the platform should do

Combine transaction processing with settlement, reconciliation, exception management, monitoring, and reporting so operational teams can manage the lifecycle beyond the payment itself.

05

Avoiding Fragmentation Across Multiple Products

Different products can create separate APIs, customer records, KYC paths, transaction workflows, settlement processes, and reporting systems. A customer who holds a wallet and later uses a remittance service should not require disconnected operational processes simply because the products are different. Fragmentation can increase operating costs and make consistent customer data, controls, reconciliation, and reporting harder to maintain.

What the platform should do

Provide a shared technology foundation across configurable products, with common customer, control, and operational capabilities where appropriate.

06

Keeping Control of Business Rules

Fees, limits, routing, permissions, and other business rules can become difficult to manage when routine policy changes require engineering work or vendor intervention.

What the platform should do

Provide configurable controls for fees, limits, routing, permissions, and relevant business rules so authorised teams can adapt the operating model without relying on custom development for every change.

Modular fintech platform

Multi-Product Payment Technology on One Operating Layer

Customer, merchant, and agent channels connect through APIs. Financial products sit on the shared infrastructure, while configurable compliance workflows, transaction controls, settlement, reconciliation, and reporting support the operating layer underneath.

DigiPay.Guru is the shared payment infrastructure under those products, not a separate system for each one.

💡

Architecture Note For CTOs

Ask where the customer record is stored when the same person holds a wallet and later sends a remittance. If the answer is “two profiles joined by a batch,” you do not have a shared layer. You have two products with a nightly sync.

See How the Platform Fits

Customer / Merchant / Agent Channels

App · Web · Agent · Merchant · Branch

DigiPay.Guru API & Integration Layer

Financial Product Layer

Digital WalletMobile MoneyRemittancePrepaid CardsMerchant AcquiringAgency BankingeKYC

Control Layer

KYC · AML/CFT · Sanctions · Transaction Monitoring · Rules · Risk Controls

Financial Operations

Settlement · Reconciliation · Reporting · Analytics

Banks / Payment Networks / Payout Partners / External Systems

What you can launch

Digital Payment Infrastructure for The Products You Want to Build

01

Digital Wallet Infrastructure

Launch a branded digital wallet with the infrastructure behind accounts, transactions, controls, and operations.

Learn more

A wallet is more than a customer-facing application. It requires transaction processing, onboarding, payment integrations, controls, monitoring, and reconciliation to operate reliably at scale.

What this module covers:

Wallet and transaction infrastructure
APIs for existing cores and digital channels
KYC/eKYC workflows
AML and transaction monitoring support
Transaction limits and controls
Reconciliation and operational reporting
Multi-currency capabilities
Extensions into cards, remittance, and other payment services
Fit in Saudi Arabia: Use this when the first live product is a branded wallet and the roadmap already includes a second financial service.

02

Mobile Money Infrastructure

Connect wallet, agent, and payment capabilities for mobile-first financial services.

Learn more

Mobile money requires more than a wallet interface. Agent operations, transaction controls, assisted channels, and operational reporting need to work together as part of the same platform.

What this module covers:

Mobile wallet infrastructure
P2P transfers
Merchant payments
Agent onboarding and operations
Cash-in and cash-out workflows
Digital and assisted channels
Operational reporting and controls

03

International Remittance Infrastructure

Manage cross-border payment workflows across corridors, FX, compliance controls, payout, and settlement.

Learn more

Remittance operations require coordination across customers, compliance workflows, payout providers, routing, FX, and settlement. A modular platform can help bring these workflows into a connected operating environment.

What this module covers:

Remittance transaction infrastructure
FX and pricing workflows
Routing and payout orchestration
KYC, AML, and sanctions-screening support
Multi-partner payout connectivity
Settlement workflows
Reconciliation and reporting
Fit in Saudi Arabia: Use this when a bank, fintech, or MTO needs outbound or inbound remittance operations without a locked-in payout network.

04

Prepaid and Virtual Cards

Extend wallet and payment capabilities into card programmes without creating disconnected operational workflows.

Learn more

Card programmes require issuance, lifecycle management, limits, funding, transaction controls, and operational processes. Integrating these capabilities with shared payment infrastructure can reduce fragmentation across products.

What this module covers:

Physical and virtual card programmes
Card lifecycle management
Limits and transaction controls
Top-up and funding workflows
Card transaction monitoring
Programme administration and reporting
Fit in Saudi Arabia: Use this when cards are an extension of an existing wallet or account product, not a separate stack.

05

eKYC and Digital Onboarding

Digitise customer and business onboarding with configurable verification workflows and auditable records.

Learn more

Digital onboarding needs to connect identity verification with the institution's wider KYC, risk, compliance, and customer-management processes. Technology supports these workflows; the applicable regulatory obligations remain with the regulated institution.

What this module covers:

Document verification
Biometrics and liveness
Digital onboarding workflows
Risk-based controls
Case-management support
Verification records and audit trails
Fit in Saudi Arabia: Use this when wallet, remittance, or acquiring onboarding must be consistent across products.

06

Merchant Acquiring

Manage the merchant lifecycle from onboarding and acceptance through settlement, reconciliation, and reporting.

Learn more

Acquiring infrastructure extends beyond payment acceptance. Merchant onboarding, transaction routing, settlement, disputes, reconciliation, and reporting all need to work together operationally.

What this module covers:

Merchant onboarding and KYB workflows
POS, SoftPOS, QR, and gateway acceptance
Payment routing
Settlement
Reconciliation
Dispute workflows
Merchant reporting and operations
Fit in Saudi Arabia: Use this when a bank or payment institution is building or modernising merchant operations.

07

Agency Banking

Agent network infrastructure for cash and assisted financial services.

Learn more

Extending products through agents requires hierarchy, cash controls, monitoring, and reporting. Without that layer, agent growth creates unreconciled float and weak oversight.

What this module covers:

Agent onboarding
Cash-in and cash-out
Transfers and collections
Agent hierarchy
Monitoring
Reporting
Fit in Saudi Arabia: Use this when the distribution plan depends on agent locations as well as digital channels.

Models we deploy

How Banks and Fintech Institutions in Saudi Arabia Actually Go Live

These are production paths for licensed banks, fintechs, payment institutions, and operators in Saudi Arabia. DigiPay.Guru supplies the payment infrastructure. You keep the licence, the partners, and the customer relationship.

Launch a digital wallet

Give customers a branded digital wallet without rebuilding your core. DigiPay.Guru handles eKYC, the ledger, funding, payments, and reconciliation. Add cards or remittance on the same wallet when you are ready.

Add digital remittance to an existing financial business

Plug corridors into the customer base you already have. The remittance platform runs KYC, AML, FX, routing, payout, and partner settlement. You choose the partners. The software runs the operation.

Build a merchant acquiring operation

Run acquiring as a full operation, not a checkout button. Onboard merchants with KYB, accept payments across POS, SoftPOS, QR, and gateway, then manage routing, settlement, reconciliation, and disputes in one place.

Expand financial services through agents

Put cash-in, cash-out, and transfers in the hands of your agent network. Agents work inside a controlled hierarchy. Each transaction posts to a wallet or account, and settlement is completed with the principal.

Add a new financial product to an existing stack

Keep the core you already run in Saudi Arabia. Connect DigiPay APIs, switch on wallet, remittance, cards, or acquiring, and run the new product on the same KYC, monitoring, settlement, and reporting layer.

💡

Implementation Advice Technical Teams

Freeze the first corridor, first acceptance channel, or first wallet journey before configuration starts. Open-ended “all products, all partners” scoping is how Saudi Arabia programmes spend the first quarter on workshops instead of a testable path.

How delivery works

From Product Requirement to Operational Infrastructure: A Six-Week Implementation Path

A structured path from requirements to go-live for financial institutions launching or modernising a digital product in Saudi Arabia.

DigiPay.Guru works through requirements, module selection, integration, configuration, testing, and production deployment with the exact timeline depending on integration complexity, partner readiness, compliance requirements, and UAT sign-off.

Discuss Your Infrastructure Challenge
01

Define

We lock the operating brief before build work starts: product, customer, channels, market in Saudi Arabia, systems already in production, and the regulatory duties your licensed entity must discharge. Week 1 produces one scope for go-live. The first product is named. Additional products wait until after launch.

02

Select

We map the approved brief to the DigiPay.Guru modules required for that first live use case. That may be a digital wallet solution, remittance platform, cards, eKYC, merchant acquiring, or agency banking. Unused modules stay off. Shared payment infrastructure (APIs, controls, settlement) is included with the selected module. Week 2 ends with a build list and product clarity.

03

Integrate

We connect the digital payment platform to the stack you already run: banks, APIs, KYC providers, payment systems you are authorised to use in Saudi Arabia, payout partners, and existing enterprise systems. Week 3 covers connectivity and message flow. Partner access and test credentials need to be ready in this window.

04

Configure

We turn your operating model into rules the platform can enforce: business rules, transaction rules, fees, limits, workflows, user roles, and operational processes. By the end of week 4, product, compliance, and operations should see their Saudi Arabia policy reflected in the system, ready for UAT.

05

Test

We validate the path a real transaction will take: posting, integrations, security controls, KYC and AML workflows, settlement, and reconciliation. Week 5 covers exception cases, not only the happy path. UAT sign-off in this week is what makes week 6 a launch, not a demo.

06

Launch

We deploy production under your brand. DigiPay.Guru remains the software layer. Licences, partners, customer funds, and customer experience stay with you. Week 6 is a controlled cutover plus go-live support: production access, operating runbooks, and monitoring on the first live transactions in Saudi Arabia.

07

After go-live: Expand

Once the first module is live, additional financial products are added on the same foundation. Remittance, cards, acquiring, or agents reuse customer profiles, controls, and operations.

API-first by design

Digital payment infrastructure designed to integrate, configure, and expand

DigiPay.Guru connects into the cores and partners you already operate in Saudi Arabia. The same integration layer supports the product you launch now and the product you add next.

Channel layer

App, web, agent, merchant, and branch channels used to originate activity in Saudi Arabia.

Integration layer

APIs and connections to cores, KYC vendors, payment systems, and payout partners.

Product layer

Digital wallet, mobile money, remittance, cards, eKYC, acquiring, agency banking.

Control layer

KYC, AML, sanctions, monitoring, and rules your licensed team can configure.

Operations layer

Settlement, reconciliation, exception handling, reporting, and analytics after a transaction posts.

Administration layer

Business configuration, user roles, permissions, fees, limits, and operating workflows.

💡

Built API-first, modular, and white-label, so banks and fintechs in Saudi Arabia can configure products on shared infrastructure instead of launching a new stack each time.

Security and compliance

Payment Infrastructure Designed for Regulated Financial Operations

Controls in the platform

KYC and eKYCAML and CFTSanctions screeningTransaction monitoringAudit trailsAccess controlsSecure APIsCompliance workflows

Certifications

PCI SSF
ISO 27001
SOC 2 Type II

DigiPay.Guru provides the software. Your institution must hold the licences required to offer the financial service in Saudi Arabia.

Discuss Your Security & Compliance Requirements

Payment infrastructure decision

Build Payment Infrastructure In-House or Use a Modular Fintech Platform?

Your engineering team can build payment infrastructure. The strategic question is which layers create competitive differentiation—and which are better sourced as reusable infrastructure. For banks, fintechs, payment institutions, and other financial businesses in Saudi Arabia, the decision should consider more than initial development cost. Integration effort, security, compliance operations, maintenance, time to market, and the cost of delaying the product roadmap all matter.

EvaluationBuild In-HouseModular Platform Approach
Initial engineering effortSignificant engineering effort across transaction infrastructure, integrations, workflows, security, and operations.Reuse established platform capabilities and focus internal engineering on product-specific requirements and integrations.
Product modulesEach new product requires its own architecture, development, testing, and operational design.Add or configure the modules required for the current use case and extend the platform as the roadmap grows.
IntegrationsInternal teams build and maintain connections to banks, KYC/eKYC providers, payment services, and other partners.Use existing API and integration capabilities where supported, while configuring the connections required for the institution's environment.
Compliance workflowsKYC, screening, monitoring, controls, and audit workflows must be designed, developed, tested, and maintained internally.Use configurable compliance-supporting workflows while the institution retains responsibility for its own compliance programme and regulatory obligations.
Settlement & reconciliationRequires dedicated internal architecture, workflows, exception handling, reporting, and maintenance.Settlement and reconciliation capabilities can form part of the shared operational layer.
Product expansionNew products can require additional engineering projects, integrations, testing, and operational processes.Additional modules can build on shared infrastructure where the architecture supports them.
MaintenanceInternal teams own platform fixes, security updates, releases, integrations, and technical debt.The platform provider maintains the underlying product while the institution manages its configuration, integrations, and business-specific requirements.
ControlMaximum control over source code and internal architecture, with corresponding ownership of development and maintenance.Control is exercised through platform configuration, APIs, permissions, business rules, and contractual arrangements rather than ownership of the underlying source code.
Time to marketDependent on internal scope, engineering capacity, dependencies, testing, and sequencing.Can reduce infrastructure development effort when the use case and required integrations are well defined.
5-year TCOCosts include engineering, infrastructure, security, maintenance, integrations, upgrades, and technical debt.Costs shift toward platform fees, integration, configuration, implementation, and ongoing vendor management.
Engineering focusEngineering capacity is allocated to both infrastructure and product differentiation.Internal teams can concentrate more heavily on customer experience, proprietary product features, data, integrations, and market-specific capabilities.

Payment Infrastructure Proven in Live Multi-Market Deployments

DigiPay.Guru's platform supports digital financial products across multiple markets and deployment models. The examples below connect platform capabilities with measurable outcomes from specific client implementations.

FinTechUnder NDA

How DigiPay.Guru Helped an Israeli Remittance Provider Digitize Operations and Scale Cross-Border Transfers

ICT Money Transfer is an international remittance service provider operating from Israel, enabling migrant workers to send money securely and efficiently to their families across multiple countries.

Country
Israel
Solution
International Remittance
Explore more

FinTechUnder NDA

How DigiPay.Guru Helped Launch a Scalable eWallet Solution for Financial Aid in Qatar

TAQAT is building a purpose-driven eWallet platform for Qatar Charity with the goal of modernizing how financial assistance is managed and distributed.

Country
Qatar
Solution
Digital Wallet Solution
Explore more

Vendor evaluation

What to Evaluate Before You Choose Payment Infrastructure in Saudi Arabia

Evaluate a fintech platform as operating infrastructure, not simply as a feature catalogue.

The important questions go beyond product features: How does it integrate with your existing stack? Which controls can your teams configure? How are settlement and reconciliation handled? What evidence is available for security and compliance reviews? And what happens when your product roadmap expands?

Use the checks below as part of your vendor evaluation or RFP process.

01

Integration With Your Existing Stack

Can the platform connect to the systems and partners your institution already operates?

Evaluate integrations with your core systems, KYC/eKYC providers, payment services, banking partners, payout providers, and enterprise systems.

Ask:

  • Which integrations are already supported?
  • Which require configuration?
  • Which require custom development?
  • Who maintains the integration after launch?
02

Multiple Products on a Shared Foundation

Can you start with one product and extend the platform as your roadmap grows?

Evaluate whether a digital wallet, remittance, cards, acquiring, or other products can use shared infrastructure and operational capabilities.

Ask:

  • Are customer and transaction capabilities shared?
  • Can additional modules be added without unnecessary replatforming?
  • How are cross-product controls and reporting handled?
03

Compliance as an Operational Workflow

Evaluate the controls and workflows—not just the certification logos.

Review how the platform supports:

  • KYC/eKYC
  • AML/CFT
  • Sanctions screening
  • Transaction monitoring
  • Case management
  • Audit trails
  • Role-based access
  • Compliance reporting

Certifications and assurance reports provide evidence about the vendor and its controls. They do not, by themselves, make the customer's financial institution compliant with applicable Saudi requirements.

04

Settlement and Reconciliation From Day One

Understand how money movement becomes an operational record.

Ask how the platform handles:

  • Settlement
  • Reconciliation
  • Partner statements
  • Exceptions
  • Failed transactions
  • Adjustments
  • Period-end reporting

Settlement and reconciliation should be evaluated as part of the initial operating model—not treated only as a future enhancement.

05

Configuration vs. Custom Development

Find out what your product and operations teams can change without engineering releases.

Test whether the platform can configure:

  • Fees
  • Limits
  • Routing rules
  • Roles and permissions
  • Approval workflows
  • Product parameters
  • Operational rules

The objective is to understand where configuration ends and custom development begins.

06

Ownership, Access, and Operating Responsibilities

Clarify what the institution controls and what the technology provider operates.

Document responsibilities for:

  • Customer relationships
  • Customer and transaction data
  • Branding
  • Business rules
  • Integrations
  • Partner relationships
  • Financial operations
  • Licensing and regulatory responsibilities

Do not rely on assumptions. Require these responsibilities to be clearly defined in the commercial and technical documentation.

07

Behaviour Under Real Operating Conditions

Evaluate more than a peak TPS number.

Ask what happens during:

  • Seasonal transaction spikes
  • Large payroll periods
  • Corridor-specific volume increases
  • Merchant-volume surges
  • Integration failures
  • Delayed partner responses

Evaluate how transaction processing, monitoring, routing, settlement, reconciliation, and reporting behave under uneven or elevated workloads.

08

Expansion Without Unnecessary Replatforming

Test the second-product scenario before signing the first-product contract.

If your first product is a wallet, ask:

  • What changes when we add remittance?
  • Can the second product reuse infrastructure, controls, integrations, and operational capabilities?
  • Are controls, integrations, and operations shared?
09

Exit, Data Portability, and Reporting

Understand how you retrieve your data and operational records if the relationship ends.

Require a documented approach for exporting:

  • Customer data
  • Transaction records
  • Ledgers or account records
  • Compliance cases
  • Audit records
  • Partner statements
  • Reports

Also clarify data formats, extraction frequency, responsibilities, costs, and contractual rights.

10

Licensing and Regulatory Boundary

Clearly define what the technology provider does—and what remains the institution's responsibility.

Ask the vendor to document:

  • Its role as a technology provider
  • The customer's applicable licensing responsibilities
  • Responsibility for regulatory submissions and reporting
  • Responsibility for customer funds and financial operations
  • Partner and payment-network responsibilities
  • Security and compliance responsibilities

For a Saudi deployment, these boundaries should be reviewed by the institution's legal, compliance, risk, and procurement teams before implementation.

💡

Practical Advice For CEOs and Product Heads

Require written answers on exit extracts and on who holds float and corridors. Feature matrices hide both. In Saudi Arabia, those two answers tell you whether you are buying software or accidentally renting a regulated activity.

Built for future

Built for the Next Stage of Saudi Arabia's Payments Ecosystem

Saudi Arabia already has the rails. The work now is launching products that can connect to mada, e-commerce payment interfaces, banks, APIs, and fintech partners as those connections change under SAMA’s rules.

Electronic payments were 85% of retail transactions in 2025. National systems processed 14.6 billion electronic payments, with mada leading POS and e-commerce volume. (SAMA)

The stack is still moving. SAMA launched a new e-commerce payments interface in 2025 so providers can integrate with national infrastructure and mada. (SAMA / National Portal) In March 2026 it started licensing fintechs for open banking after the sandbox. (SAMA)

DigiPay.Guru is not an open banking platform and not a national payment system. It is API-first payment infrastructure that can sit inside the architecture banks and fintechs use as Saudi Arabia adds new connections.

You keep the licence, the partners, and the duty to deal with authorised institutions.

Get Started

Ready to Scope Your Next Financial Product in Saudi Arabia?

Share what you are building, what you already operate, and where integration or infrastructure is creating a constraint. We will help map the relevant DigiPay.Guru modules, integration requirements, and responsibilities across your existing technology and operating environment.

Talk to our Fintech ExpertsSee the Platform in Action
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Frequently asked questions

DigiPay.Guru provides modular payment infrastructure for digital wallets, mobile money, remittance, prepaid and virtual cards, eKYC, merchant acquiring, and agency banking. The platform also provides APIs and shared capabilities for transaction processing, compliance workflows, settlement, reconciliation, and reporting.

DigiPay.Guru is designed for both banks and fintech businesses, as well as payment institutions, MTOs, and other financial businesses. The modules, integrations, operating model, and implementation scope can vary according to the institution's requirements and applicable regulatory arrangements.

Yes. An institution can scope the digital wallet infrastructure it requires as an initial implementation and evaluate additional modules as its product roadmap develops.

DigiPay.Guru provides remittance technology and infrastructure rather than acting as the remittance operator. Corridor availability, payout partners, licensing, and other operational responsibilities depend on the customer's business model and applicable arrangements.

Yes. Merchant acquiring can be implemented as part of the broader DigiPay.Guru infrastructure, including capabilities for merchant onboarding, payment acceptance, transaction processing, settlement, reconciliation, and reporting, subject to the implementation scope.

No. Software does not by itself make an institution compliant with SAMA or other applicable regulatory requirements. DigiPay.Guru can provide technology capabilities that support areas such as KYC/eKYC, sanctions screening, transaction monitoring, auditability, and operational controls. The institution remains responsible for its applicable compliance programme, policies, permissions, and regulatory obligations.

DigiPay.Guru provides payment and fintech technology rather than operating as a Saudi bank or payment institution through this software platform. Customers should assess their own licensing, partnership, and regulatory requirements with their legal and compliance teams before deployment.

Yes. The platform is designed around modular capabilities, allowing institutions to evaluate additional products such as remittance, cards, merchant acquiring, eKYC, or other modules as their roadmap develops. The extent of reuse depends on the selected architecture, integrations, and implementation scope.

Implementation timing depends on the selected modules, integration complexity, configuration requirements, partner readiness, testing, UAT, and the customer's regulatory and operational processes. DigiPay.Guru can define a scoped implementation plan once the product requirements and integration environment are understood.

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DigiPay.Guru is born to simplify financial transactions. We love discussing the latest finTech solutions. We write regular blogs where we cover insightful topics with our insightful thoughts to cater you with imperative informations.