INSURANCE

Verify policyholders. Prevent fraud. At the source.

Biometric identity checks at application and claims — catching identity fraud before it costs you. Faster for legitimate customers, harder for fraudsters.

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We added DigiVerify's face match at claims submission. Within 3 months, fraudulent claims flagged for investigation dropped by 58%. The system catches claimants who aren't the actual policyholders — something our manual process was missing entirely.

Ngozi Eze

Head of Fraud, InsureAfrica Group

Your Challenges

What's holding your industry back.

Identity fraud at application is rising

Fraudsters use stolen IDs to take out policies they never intend to honour. Without biometric verification, you can't tell a real policyholder from a fraudster.

Claims fraud is operationally expensive to detect

Fraudulent claims are filed under real-looking identities. Manual investigation is slow, expensive, and often inconclusive.

Slow onboarding pushes customers to competitors

Insurance customers expect instant digital policies. Lengthy manual verification drives them to faster, digital-first competitors.

Our Solution

Built for your exact compliance reality.

Verify every applicant at the point of application

Document verification + face match at application ensures the person taking out the policy is who they claim to be.

Biometric re-verification at claims

Re-run face match at claims submission — confirming the claimant is the policyholder, not someone using a stolen policy.

Screen for financial crime risk

AML and PEP screening at application catches high-risk individuals before policies are issued.

Risk-tier flows

High-value policies get enhanced verification; micro-insurance gets lightweight, frictionless flows.

TYPICAL VERIFICATION FLOW

What a Insurance verification looks like.

Application ID Check

Doc verify + OCR

Biometric Match

Face + liveness

AML Screen

PEP + Sanctions

Policy Issued

Auto-approved

Claims Re-verify

Face match at claim

OUTCOMES

What customers in your industry achieve.

60%

Fraud reduction

Biometric checks at application and claims close the identity fraud gap.

3 min

Policy issuance time

From application to approved digital policy for standard cases.

45%

Faster claims processing

Biometric re-verification at claims removes manual identity checks from the process.

REGULATORY COMPLIANCE COVERED

🇳🇬 NAICOM KYC Guidelines�� IRA Kenya Customer Verification Rules🇬🇭 NIC Ghana AML Guidelines�� IRDAI KYC Master Circular🌍 FATF Recommendation 10� GDPR / NDPR Data Protection

PRODUCTS USED