Expanding Financial Inclusion in Rural Africa: How eKYC Can Help Banks Affordably Serve More Customers
Africa is a continent of remarkable diversity, from bustling cities to sprawling rural landscapes. However, one issue that affects both urban and rural areas alike is financial exclusion. In rural Africa, where the majority of the population lives…
How digital onboarding can provide a hassle-free banking experience to customers?
In today's fast-paced world, convenience is everything. Customers demand quick and hassle-free solutions to their banking needs, and banks are turning to digital onboarding to meet these expectations. Digital onboarding is a process that allows…
From Cash to Digital: The Evolution of Financial Inclusion in East Africa
Over the past decade, East Africa has seen a significant shift in the way people access and use financial services. The region has experienced a rapid increase in financial inclusion, thanks to the emergence of digital financial solutions. These…
The impact of digital onboarding on customer experience
In today's fast-paced digital world, customer experience is a critical aspect of any business and can make or break the success of a company. It refers to the overall experience that a customer has with a company, including the interactions they have…
All you need to know about NFC payments
Did you know that NFC (near-field communication) technology emerged from RFID (radio frequency identification) technology? Since 1983, RFID was used for tracking the products of stores through tags. NFC technology became common in the 2000s when in…
The FinTech boom in Latin America: Stats, Trends, and Future Opportunities
FinTech or Financial Technology has been a game-changer for the payment industry. Over the years, it has successfully transformed the payment industry’s offerings and customer-experience for good. FinTech has satisfied the growing populations of…
Fintech in 2023: Top predictions and trends
FinTech, or Financial Technology, was first introduced in the technological world when Barclays installed its first ATM in the 1970s. In the same decade, the NASDAQ, the digital stock exchange, and SWIFT, the protocol of financial communications also…
What is SACCOs and why should it be digitized?
SACCOs were first introduced in Germany in the 1870s for poor people to avoid control and exploitation from money lenders. In the 1900s, the idea moved toward North America eventually. Then it reached Canada, the United States, Australia, and Ireland…
How mobile wallets boost financial inclusion
An average privileged person enjoys several banking instruments like depositing/withdrawing money in a savings account, using ATM facilities and making digital transactions at grocery stores & mall, and many more. However, not everyone around the…