Omnichannel banking: What it is, why it is needed, and how it can be achieved?
Nearly 98% of the banks prioritized customer experience at their organization! Why? The reason is simple! Customer preferences and demands evolve with technological advancements. So, if you do not offer everything that customers need from your bank…
Breaking Barriers to Digital Banking Revolution: The Impact of Agency Banking on unbanked population
As the world moves towards a more digitally connected era, the banking sector is no exception. The emergence of digital banking has revolutionized the way we handle our finances. However, for many people in Africa, this digital revolution seems like…
The Future of agency banking: Opportunities and trends
Agency banking refers to the use of non-bank agents, such as retailers, telecommunications companies, or even individuals, to provide banking services on behalf of a financial institution. These services can include account opening, deposits…
Everything you need to know about agency banking
Agency banking was introduced for the first time in 2013 in Bangladesh, with the aim to provide banking services to economically backward and underserved populations, especially those who live in rural locations and very far from banks. Research by…
How branchless banking is facilitating financial inclusion?
The COVID-19 pandemic has created unforeseen challenges for the global economy. The sharp decline in global business, liquidity issues, difficulties in accessing credit, disrupted income streams, bad debts, and lack of access to finance. Consumers…
Mobile banking: Transforming banks across the globe
Cutting-edge technology and evolution in FinTech sector have completely transformed the way banks operate today. It has made banking simple, convenient, and fast for users by digitizing most of the banking operations. The impact of technology on…
Everything you need to know about Neobank
Neo Banks have emerged as the latest buzzword in the FinTech industry. It has taken the entire FinTech industry by storm. In a way, it’s redefining the banking sector at once by showing what the possible future of banking could look like. But what…
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